- Title
- Using a mobile device to enhance customer trust in the security of remote transactions
- Creator
- Al-Dala'in, Thair; Luo, Suhuai; Summons, Peter
- Relation
- 2008 IEEE 8th International Conference on Computer and Information Technology (CIT 2008). Proceedings of 2008 IEEE 8th International Conference on Computer and Information Technology (CIT 2008) (Sydney 8-11 July, 2008) p. 396-401
- Publisher Link
- http://dx.doi.org/10.1109/CIT.2008.4594708
- Publisher
- Institute of Electrical and Electronics Engineers (IEEE)
- Resource Type
- conference paper
- Date
- 2008
- Description
- This paper presents a new scheme for online payment systems based on a mobile personal device and existing debit/credit card electronic payment protocols. The model focuses on trust to enhance the feeling of security in the use of debit/credit cards for online payment systems. A mobile personal device is used to control the payment process of customers in a transaction so as to give them the feeling of being in control of the payment process. The new model provides a way in which customer trust in controlling e-payment systems can be established, so that customers can trustfully participate in electronic commerce. We provide guidelines on how the trust of mobile devices can be applied to achieve mutual improvements between security and trust. Moreover, the model requirements are identified, and an analysis of these requirements against trust and security requirements in transactions is discussed.
- Subject
- credit transactions; customer services; debit transactions; electronic commerce; mobile computing; remote procedure calls; security of data
- Identifier
- http://hdl.handle.net/1959.13/45025
- Identifier
- uon:5969
- Identifier
- ISBN:9781424423583
- Rights
- Copyright © 2008 IEEE. Reprinted from the Proceedings of 2008 IEEE 8th International Conference on Computer and Information Technology (CIT 2008). This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of the University of Newcastle's products or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to pubs-permissions@ieee.org. By choosing to view this document, you agree to all provisions of the copyright laws protecting it.
- Language
- eng
- Full Text
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